Privacy Policy

CAR GUYS SEATS UPHOLSTERY AND AUTO ACCESSORIES (S.P.S – L.L.C) (“we”, “our”, “us”) is dedicated to protecting your privacy and ensuring your personal data is managed securely and responsibly. This Privacy Policy outlines how your information is collected, used, and safeguarded when you visit or use https://auto.car-guys.com.

1. Information We Collect

We may gather personal data such as:

  • Your name, phone number, and email address

  • Payment and billing information

  • Login and usage activity

  • Device identifiers and browser cookies

This information is obtained when you create an account, place an order, subscribe, contact customer support, or otherwise interact with our site.

2. Use of Collected Information

The data collected is used for the following purposes:

  • To manage your orders or subscriptions

  • For secure processing of transactions

  • To send you important updates and communications

  • To enhance site performance and user experience

  • To prevent unauthorized access or fraudulent activity

3. Data Protection and Security

We do not store, sell, share, rent, or lease any credit/debit card data or personally identifiable information to any third party.

https://auto.car-guys.com does not share card details with any third parties.

We implement technical safeguards such as secure servers, encryption, and firewalls to keep your information safe.

However, online data transmission is not entirely secure, and by using our site, you acknowledge such potential risks.

4. Third-Party Sites and Services

Our platform may link to third-party websites or services. Note the following:

  • https://auto.car-guys.com is not responsible for the privacy practices of external sites.

  • You should review the privacy policies of any third-party websites you visit through our links.

  • These third-party websites may collect and use your data differently.

5. Cookies and Tracking

We use cookies to:

  • Improve site usability and your browsing experience

  • Store your settings and preferences

  • Analyze traffic patterns and user behavior

You can disable cookies in your browser settings, but doing so may impact certain features of the website.

Please consult our Cookie Policy for more information.

6. User Rights and Responsibilities

  • Users under 18 are not permitted to register or use our services.

  • You are solely responsible for keeping your account information confidential.

  • Cardholders should save copies of all transaction receipts and applicable policies for reference.

7. Delivery Policy

Our services are delivered digitally through account login or activation.

  • UAE Customers: Access is typically granted within 1–2 hours after payment confirmation, subject to verification.

  • International Customers: Access is also granted within 1–2 hours, but delays may occur due to time zones or verification steps.

  • No shipping fees apply for digital services. Local taxes or currency conversion fees may appear at checkout for international users.

  • Please ensure your email and payment details are accurate. We are not responsible for delays caused by incorrect information.

  • Delivery is considered complete when your account is activated or login details are sent via email. Save this email as proof.

  • Data for EU users is processed in accordance with the GDPR, as described in this Privacy Policy.

  • For access-related issues, email [email protected]. We respond within 24 hours.

8. Policy Modifications

We may revise this Privacy Policy at any time to stay compliant with laws or to reflect operational updates. You are encouraged to check this page regularly. All updates are effective immediately once posted here.